1. Introduction
Plentyonkorea (“the Company”) complies with the Personal Information Protection Act of the Republic of Korea and related legislation. This policy explains how personal information is handled on the website operated by the Company at https://plentyonkorea.com.
2. What We Collect and How
The Company collects only the information you enter yourself in the inquiry form on this website. There is no account registration, and we do not collect resident registration numbers, other unique identifiers, or sensitive information.
| Category | Items |
|---|---|
| Required | Name, company name, email address, message |
| Optional | Phone number, country, inquiry type |
| Automatically generated | Date and time the inquiry is received |
Consent to the collection and use of personal information is obtained separately before the form can be submitted. If you do not consent, the form cannot be sent, but you may still contact us by email (info@plentyonkorea.com) or by telephone.
3. Purpose of Use
- Reviewing and responding to your inquiry
- Assessing a possible import or distribution arrangement and conducting the related discussions
The Company does not use personal information for any purpose beyond those listed above. If the purpose changes, consent will be obtained in advance. Collected information is never used to send marketing messages.
4. Retention Period
Personal information is retained for one year from the date the inquiry is resolved, and is then destroyed. Where an inquiry leads to an actual transaction, the information is retained until that business relationship ends. Where a retention period is prescribed by law, that period applies.
If you request deletion, the information is destroyed without delay, regardless of the periods above.
5. Provision to Third Parties
The Company does not provide your personal information to third parties, except where an investigative authority or other body requests it through a lawful procedure prescribed by legislation.
6. Processing Entrusted to Others, Including Transfer Abroad
To operate this website, the Company entrusts the processing tasks listed below. These tasks are performed outside the Republic of Korea. The processors may not use the information for any purpose other than the entrusted task.
| Processor | Task | Country, items, retention |
|---|---|---|
| Web3Forms | Delivery of inquiry form submissions | United States · all fields entered in the form · deleted after delivery |
| Cloudflare, Inc. | Website hosting and visit statistics | United States and global network · access logs · per Cloudflare’s own policy |
The visit-statistics tool used by the Company (Cloudflare Web Analytics) does not use cookies and does not identify individual visitors.
7. Cookies and Similar Technologies
The Company does not use cookies for advertising or user analysis. To remember the language you select (Korean or English), one setting is stored in your browser’s local storage. This value does not identify you, is never sent to the Company’s servers, and is removed when you clear site data in your browser.
8. Your Rights and How to Exercise Them
You may exercise the following rights regarding your personal information at any time.
- Request access to your personal information
- Request correction of errors
- Request deletion
- Request that processing be suspended
Requests may be made by email (info@plentyonkorea.com) or by telephone (070-8983-7348). The Company will act on the request and inform you of the outcome within ten days of receiving it. You may also exercise these rights through a legal representative or an authorised agent.
9. Destruction of Personal Information
When the retention period expires or the purpose of processing has been achieved, the information is destroyed without delay. Information held in electronic files is permanently deleted by a method that makes recovery impossible; information printed on paper is shredded or incinerated.
10. Security Measures
- Access to personal information is limited to the minimum number of people needed to answer inquiries.
- HTTPS encryption is applied across the entire website to protect information in transit.
- The mail account where inquiries are stored is protected by two-factor authentication and managed access rights.
11. Privacy Officer
The Company has designated the following Privacy Officer, who is responsible for personal information processing and for handling complaints and remedies.
- Name: Lyla Jung, Chief Executive Officer
- Email: info@plentyonkorea.com
- Telephone: +82-70-8983-7348
12. Remedies for Infringement of Rights
If you need advice or dispute mediation regarding a personal information infringement, you may contact the organisations below.
- Personal Information Dispute Mediation Committee — 1833-6972 (www.kopico.go.kr)
- Privacy Infringement Report Centre — 118 (privacy.kisa.or.kr)
- Supreme Prosecutors’ Office, Cyber Investigation Division — 1301 (www.spo.go.kr)
- National Police Agency, Cyber Bureau — 182 (ecrm.police.go.kr)
13. Changes to This Policy
Where this policy is added to, removed from, or amended, the change will be announced on this website at least seven days before it takes effect.
Effective date: 11 September 2026